Quality Policy Statement
Xyfil is committed to a set of values based on transparency and integrity for our customers, fairness and concern for our employees, and a sense of responsibility to the communities in which we operate. Our vision is to exceed customer expectations for quality, safety, delivery and value for money. Additionally, we are dedicated to creating a profitable business culture that is based on the following principles:
Xyfil is committed to equality in employment opportunity and rewards, embracing wholeheartedly the cultural diversity within the communities we call home. Our employees’ welfare and interests are placed front and centre throughout all aspects of our business and how we conduct our affairs. Xyfil is committed to:
- Creating and nurturing an environment of success based on honesty and integrity.
- Equitable sharing in the success of the company.
- Empowerment through training and communication.
- Individual growth and equal opportunities.
- Designing and providing a safe and secure work environment.
Customer needs are of paramount importance and represent the highest priority within our business. Our obligation is to proactively seek out and define customer needs while addressing all requests expeditiously without creating false expectations.
Xyfil is committed to supporting the communities in which we operate. We believe in the practice of social responsibility and encourage similar behaviour in our employees and suppliers. We support the conservation of the natural environment and the prevention of pollution from our facilities. We proactively comply with all applicable safety, environmental, legal and regulatory requirements to which we proudly subscribe.
Beginning with a clear definition of customers’ expectations, we strive to consistently meet or exceed them. We adhere to all applicable standards and customer-specific requirements and endeavour to provide processes that ensure we achieve this in order to build a robust and world class business. We are committed to compliance with statutory, regulatory and all applicable requirements to our products, services and business. We are also committed to continually improving our quality management system using the primary tool of ISO 9001.