FAQS

faq

Who are Xyfil?

Xyfil is a leading UK manufacturer established in 2014 specialising in E-liquids, CBD and cosmetic products. We offer a unique range of bespoke manufacturing services that transform your ideas into reality. Whether you are a start-up company or an established international player, we can help your business grow and we are with you end-to-end.

What services do you offer?

Our in-house teams provide a range of tailored services at every stage of your product’s development. You can choose from any of the following services:
• R&D
• Branding
• Design
• Analytical services
• Compliance
• Labelling/Packaging
• Contract packing
• White label manufacturing
• OEM manufacturing
• Production
• Distribution
• Marketing / POS

Are you based in the UK?

Yes, our Head offices and production site are based in Preston, UK. Though since 2014, we have expanded our operations. Today, we have manufacturing facilities in Dubai, UAE and our distribution network extends across more than 20 countries in Europe, North America and the Middle East.

Why should I partner with Xyfil?

We have a proven-track record of partnering with award-winning international brands. Xyfil offers a unique holistic approach to manufacturing that encompasses all stages of the production process.

Our expert teams understand the market better than anyone, meaning we can help you navigate the challenging world of compliance standards, CBD and TPD regulations as well as creating standout branding assets and distributing your end products to the right people. In short, we take care of your product life cycle like nobody else.

What facilities do you have?

Xyfil operates from a 40,000m2 production facility in Preston where we house dedicated teams in R&D, compliance, design and production. Our developments include a state-of-the-art laboratory and ISO 7 clean room manufacturing space that can produce up to 2.5 million products every month.

E-liquid safety is a controversial issue, how does Xyfil manage product quality and safety?

E-Liquid analysis is essential for assuring E-liquid quality and safety. Xyfil provide a range of analytical services to ensure that all E-liquid products and brands are compliant with high safety and quality standards. At Xyfil, we have a purpose-built analytical laboratory where our analytical chemists can conduct thorough analytical testing for your products. After thorough testing, we also abide by all regulatory compliance standards in whichever market we operate.

Do you offer product traceability?

Yes, Xyfil offers you complete traceability from source to end product. Due diligence assessments are carried out throughout the process. We conduct employee traceability reports, sample collections on raw materials and final products, and full tracking of product development lifecycles so you can keep track of everything.

Is your CBD sustainably sourced?

Our premium CBD is 100% organic and sustainably sourced from Colorado, USA farms. We take our ecological responsibility seriously here at Xyfil and we are proud to offer an environmentally friendly CBD package that reduces carbon emissions and secures the future of CBD production.

I already have a product but I need new designs and branding, can you help?

Yes, you can work alongside our experienced graphic designers to help bring your brand to life. Our creative studio can develop your logo, packaging, artwork, POS and marketing materials to effectively capture and communicate your brand vision.

Does Xyfil manufacture hand sanitiser?

At the start of the pandemic Xyfil entered the hand sanitiser market, producing up to 50,000 bottles a day for commercial and personal use, as well as for local NHS donations. We maintain a steady supply of hand sanitiser products and business solutions.

How can you help with distribution?

From our facility you have the option of on-site warehouse storage and we offer logistical support across the UK and beyond. Xyfil can manage your supply chain through drop-shipping to local retailers and customers.

What is your policy on quality standards?

Xyfil is committed to a set of values based on transparency and integrity for our customers, fairness and concern for our employees, and a sense of responsibility to the communities in which we operate. Our vision is to exceed customer expectations for quality, safety, delivery and value for money.

Is Xyfil ISO accredited?

Xyfil are proudly ISO 9001 accredited. All of our manufacturing processes and paper trails are verified and audited bi-annually. We have full batch traceability built into our systems and can quickly respond to any potential issues.

How can I get in contact?

Email us: info@xyfil.com

Call us: +44 (0) 1772 888 778

Address: Xyfil Ltd, 15-19 Sedgwick Street, Preston, Lancashire, PR1 1TP